¿What is IT support outsourcing based on?
It is based on the strategic outsourcing of support, assistance and IT department improvement for any company. It means that you can rely on experts for the required operating processes and focus on the core functions of your business without having to invest on hiring specialized personnel.
Benefits
– Higher profitability
– Possibility to adapt to the needs of your company Streamlining of processes
– Reduction of hiring costs
– Higher efficiency and effectiveness of your company
Features:
Immediate remote support for users (HelpDesk), advanced software support (MS Windows – MS Office – Linux). Support and email accounts management, .com domains and web pages, and software licenses management. Preventive maintenance set up for workstations and backup routines on-site and in the cloud.
Server installation, set up and administration, server operating systems (Windows Server), local domain controllers and active directories, virtualization services (VMware – Citrix, Hyper-V), peripherals (Printers, Scanners, Routers, Access Points), computer security tools (Firewall – Proxy), IP phone platforms
Client Stories:
“DCARO® Solutions has been a great help for our company. They provide excellent technical support 24/7. It was definitely the right decision to have outsourced our IT Department to them, because this has allowed us to grow thanks to their technological solutions.”
Mariana Sarabia
Administrative and Finance Manager
Alutrafic LED
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We offer technology and telecommunications solutions, and we help small, medium-size and large companies with the organization and good administration of technological resources.
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